Indexing

Abstract: Organizations are realizing the importance of customer-focused concepts and embracing perceived quality practices to help in business survival. Perceived quality and customer satisfaction are critical constructs that businesses need to emphasize to have an added advantage. Satisfied consumers contribute to the success of businesses as consumer satisfaction results to re-purchase, good-mouthing and customer loyalty. The conceptual paper starts with a critical literature review on the constructs of perceived quality, firm characteristics and customer satisfaction, followed by theoretical framework. In the subsequent sections, perceived quality and firm characteristic concepts and their relationships to customer satisfaction are discussed. Then literature review summary and knowledge gaps are discussed. The paper closes with conceptual framework and hypotheses.

Keywords: Perceived quality, Firm characteristics, Customer satisfaction and Expectation.

Title: PERCEIVED QUALITY, FIRM CHARACTERISTICS AND CUSTOMER SATISFACTION: AN INDEPENDENT STUDY PAPER

Author: Amos Musili King’ola, Dr. Raymond Musyoka

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 99-108

Paper Publications 

Website: www.paperpublications.org

Published Date: 23-September-2024

Abstract: Overtourism occurs when the number of tourists within a destination surpasses its carrying capacity. It has justly become an extremely pressing global concern, notably affecting places such as Venice, Barcelona, and the Maldives. This tourist inflow, in the face of low-cost travel, its subsequent demand driven by social media, and greatly improved worldwide mobility, has become strong drivers of essential negative impacts on the environment, local communities, and cultural heritage. Such are environmental, pertaining to pollution and habitat destruction, social, related to the displacing of residents and cultural dilution, and economic, in that tourism revenues are very unevenly distributed. In fact, this will call for multilevel control of overtourism, which shall involve enhancing sustainable tourism practices, improving infrastructure, and stakeholder involvement in strategic planning. Solutions have to aim at preserving natural and cultural integrity at destinations while keeping economic viability. Effective management strategies balance tourism benefits against destination protection through diversification, visitor management, and community involvement.

Keywords: Overtourism, Sustainable Tourism, Environmental Degradation, Cultural Heritage, Strategic Planning.

Title: Overtourism in India: Impacts, Challenges, and Solutions for Sustainable Destinations

Author: Dr. Bhupinder Singh, Mangal Chhering

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 92-98

Paper Publications 

Website: www.paperpublications.org

Published Date: 29-August-2024

Abstract: In line to the rapid development of online shopping, investigating factors that impact buyer trust has maximized in return. This paper proposed a conceptual framework that produces factors impact buyer trust through e-commerce channels. Constructing this framework is based on several related theories to the acceptance of online transaction. After the literature review, it was identified that the most influential factors in it are the reputation of the seller, the perceived risk (risks such as functional, financial, and temporary), privacy, security, and the gender of the buyer, factors that if improved at the time of establishing a relationship with customers through electronic means, will allow a higher conversion rate and therefore greater utility.

Keywords: Seller reputation, privacy and transaction security, perceived risk, gender, trust in e-commerce.

Title: PROPOSED CONCEPTUAL FRAMEWORK TOWARD FACTORS THAT IMPACT BUYER TRUST THROUGH E-COMMERCE CHANNELS

Author: HAMOOD GAMAL ALALIMI, Professor: ZHOU

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 85-91

Paper Publications 

Website: www.paperpublications.org

Published Date: 24-August-2024

Abstract: The transition to a circular economy (CE) represents a transformative shift in production practices geared towards sustainability and beneficial, useful resource performance. This study examines the implementation of circular economy necessities in manufacturing locations, highlighting cutting-edge day-to-day practices, demanding conditions, and possibilities associated with this paradigm shift. Through a holistic examination of the literature and case studies, we perceive key techniques for integrating spherical requirements into manufacturing techniques that incorporate designing for sturdiness, fostering closed-loop shipping chains, and embracing present-day enterprise fashions. The research shows the significance of creating funding for research and improvement, growing covered shipping and delivery chains, and attracting clients to help the transition. It additionally explains the significance of supportive regulations and collaborative partnerships in overcoming barriers and possibilities. The case studies of organizations like Patagonia and Philips illustrate the fulfilment applications of circular economy and describe the functionality benefits collectively with charge, economic and financial savings, a similarly right brand price, and reduced environmental impact. Despite the advantages, the implementation of round monetary system requirements faces many annoying conditions, which consist of excessive initial costs, regulatory complexities, and the famous desire for systemic adjustments in manufacturing and intake patterns. The check includes tips for producers to correctly navigate traumatic situations, collectively with piloting new projects, advocating for supportive suggestions, and making funding decisions in round format and technology. This take a look at contributes to the records of ways circular economy practices can be operationalized inside the manufacturing region, imparting valuable insights for policymakers, organization leaders, and researchers striving to collect sustainable improvement desires.

Keywords: circular economy (CE), manufacturing techniques, policymakers, organization leaders.

Title: TRANSFORMING MANUFACTURING: IMPLEMENTING CIRCULAR ECONOMY PRINCIPLES OF SUSTAINABLE DEVELOPMENT

Author: KOH HAN WEN KELVIN

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 68-84

Paper Publications 

Website: www.paperpublications.org

Published Date: 31-July-2024

Abstract: This paper examines the relationship among company social responsibility (CSR) and agency normal performance that specializes in evolving CSR practices and their effect on organizational effectiveness. The study starts off with an introduction to CSR, highlighting its historic beyond, importance, and research objectives. The literature overview gives a complete evaluation of CSR, theoretical frameworks, and most important thoughts on organization sustainability. The research method describes the layout, statistics collection, and analytical processes for assessing the CSR practices of unique agencies at some undetermined factor within the destiny. The paper examines CSR practices in manufacturing, provider location, and seasonal companies, imparting insights into how agencies enforce CSR techniques and related demanding situations. Case studies illustrate successful CSR initiatives and highlight challenges and screw-ups in CSR implementation. The effect of CSR on business sustainability is analyzed through financial, environmental, and social lenses, emphasizing the long-term blessings and the demanding situations organizations face in integrating CSR into their middle strategies. Future traits in CSR are discussed, including the role of synthetic intelligence (AI), the rise of round economy practices, and the extended attention on social equity and inclusion. The paper concludes by means of summarizing key findings, discussing the consequences for groups, and offering pointers for destiny research. This study underscores the important function of CSR in improving enterprise sustainability and highlights the want for corporations to adopt innovative practices, address implementation-demanding situations, and interact with stakeholders correctly. By imparting an in-depth analysis of CSR practices and their effects, this take a look at contributes to a deeper understanding of ways CSR can power lengthy-term sustainability and competitive advantage.

Keywords: Corporate Social Responsibility (CSR), Business Sustainability, theoretical frameworks, seasonal companies.

Title: Corporate Social Responsibility (CSR) and Its Impact on Business Sustainability

Author: KOH HAN WEN KELVIN

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 48-67

Paper Publications 

Website: www.paperpublications.org

Published Date: 26-July-2024

Abstract: This task investigates the methodologies for developing trouble wooden and their sensible applications in business hassle-solving. The introduction underscores the importance of systematic strategies in addressing complex organization disturbing conditions, emphasizing the role of based methodologies like the hassle solution tree. A complete literature evaluation examines gift studies on trouble-solving techniques, with a particular awareness of the evolution and practical utility of the hassle answer tree in several business contexts. The segment detailing the steps to create a problem answer tree offers a thorough, step-through-step manual for identifying and analyzing troubles, formulating capability answers, and evaluating their feasibility. This segment is enriched with real-international references to ensure the method is aligned with modern-day high-quality practices. The talk severely evaluates the effectiveness of the hassle answer tree in fostering present-day solutions and enhancing choice-making strategies in industrial employer settings. Furthermore, the undertaking explores the improvement of the startup enterprise mind, highlighting the importance of modern wondering and strategic making plans in entrepreneurship. The introduction to the round commercial corporation model and the 5R canvas presents a sustainable commercial enterprise technique that specializes in decreasing waste and maximizing useful resource efficiency. The section on designing the 5R canvas for city vertical farming exemplifies the practical software of those standards in an emerging company. Overall, this task offers an in-depth and structured method for problem-solving in industrial corporations, supported by a robust theoretical foundation and practical examples.

Keywords: Innovative Frameworks, Sustainable Urban Farming, 5R Canvases.

Title: Innovative Frameworks for Sustainable Urban Farming: Problem Solution Trees and 5R Canvases

Author: KOH HAN WEN KELVIN

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 29-47

Paper Publications 

Website: www.paperpublications.org

Published Date: 25-July-2024

Abstract: The impact of export status on access to finance by firms is a widely debated subject in economic literature and policy discussions, yet empirical evidence remains inconclusive. The objective of this study is to explore how export status affects firms' access to finance. World Bank Enterprises Surveys (WBES) data for 5,960 firms in 13 Southern African Development Community (SADC) economies spanning the period 2010-2022 is utilized, together with data from World Development Indicators (WDI) and World Governance Indicators (WGI). The study employs two measures of access to finance: a subjective measure based on firms' perceptions of financial obstacles and an objective measure regarding access to overdraft facilities. Ordered probit and standard probit models are used to obtain the results. Both regression analyses reveal a positive relationship between export status and access to finance. This suggests that exporting firms have greater access to finance than non-exporting firms. The findings call for policy recommendations aimed at fostering initiatives to promote export activities among firms in the SADC region, as this is linked to improved access to finance, which in turn may promote firm growth through operations expansion and other investments.

Keywords: Firms; Access to finance; Export status; SADC.

Title: The Impact of Export Status on Access to Finance by Firms in Southern African Development Community

Author: Lefa A. Matsoai, Kalebe M. Kalebe

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 18-28

Paper Publications 

Website: www.paperpublications.org

Published Date: 19-July-2024

Abstract: Sound corporate governance is very critical in improving the financial performance of any organization. Adoption of corporate governance by SACCOs is the commitment to properly manage it while promising to pay back a reasonable return on money invested. SACCOS are facing myriad of challenges which have created inefficiency and lack of competitiveness hence impair their financial performance and this has necessitated the need for this study to fill the knowledge gap in the existing literature. This study sought to examine the moderating effect of firm size on the relationship between board composition and financial performance of regulated SACCOs in South Rift Region, Kenya. A mixed research design was adopted for this study. All the 18 SASRA regulated SACCOs in south rift region form the target population. Primary data collected using structured questionnaire where the respondents were the Chief Executive Officers, Board Members, Chief Finance Officers and Chairperson of audit committee. The study did census of all 18 SASRA regulated SACCOs in South Rift Region since the population was small where 216 respondents were purposely selected and were 18 Chief Executive Officers, 162 Board Members, 18 Chief Finance Managers and 18 chairpersons of Audit Committee. Multiple regression as inferential statistics was used for testing the hypothesis. The data are presented using tables and charts. The study found that there was strong, positive and significant relationship between firm size on corporate governance and financial performance where the strongest correlation was established between financial performance and board composition (r=0.728; p <0.05). The study concludes that SACCO performance is as a result of the composition of the Board of directors and that the levels upon which a decision passes before it is being implemented influences performance of SACCO.

Keywords: Board Composition, Corporate Governance, Firm size, Financial Performance.

Title: MODERATING EFFECT OF FIRM SIZE ON THE RELATIONSHIP BETWEEN BOARD COMPOSITION AND FINANCIAL PERFORMANCE OF REGULATED SACCOS IN SOUTH RIFT REGION, KENYA

Author: Andrew Sang, Dr. Cheruiyot Kimutai Peter, Dr. Williter Rop

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 11-17

Paper Publications 

Website: www.paperpublications.org

Published Date: 16-July-2024

Abstract: The purpose of this study was to examine the relationship between transportation strategy and sustainable procurement performance among KTDA factories. The study adopted a correlational research design. The target population of the study was 188 staff drawn from the 16 KTDA managed Region 5 factories. A census method was used to collect data from the production managers, ICT managers, procurement Managers, leaf base managers, factory unit managers and directors using a structured questionnaire. The validity of the instrument was determined through professional judgment and reliability was determined using Cronbach's alpha coefficient where the alpha coefficient of 0.865 was actualized. The findings revealed that transportation strategy had a positive significant correlation with sustainable procurement performance (r = 0.352, p < 0.05). The study recommends that KTDA transportation strategies need to align to organizational sustainability goal. The study may contribute to the existing body of knowledge on transportation strategies and sustainable procurement performance by creating new knowledge based on the research findings. Other researchers may benefit from the literature on transportation and sustainable procurement performance since the current study provided a basis for further studies.

Keywords: Transportation strategy, sustainable procurement practices.

Title: TRANSPORTATION STRATEGY AND SUSTAINABLE PROCUREMENT PERFORMANCE AMONG KENYA TEA DEVELOPMENT AGENCY FACTORIES IN KENYA

Author: Joyce Cheruto Rotich, Dr. Penina Langat, Dr. Pauline Keitany

International Journal of Recent Research in Commerce Economics and Management (IJRRCEM)

ISSN 2349-7807

Vol. 11, Issue 3, July 2024 - September 2024

Page No: 1-10

Paper Publications 

Website: www.paperpublications.org

Published Date: 16-July-2024